ORDER BOOKS OPEN 23rd NOVEMBER 8am
Festive greetings Chums! We're delighted that you're considering our smoked salmon for your Christmas feasts. If there are any questions that aren't answered here or on our FAQ page, please don't hesitate to drop us an email and we'll get back to you ASAP, please bare with us, we're only little and it's all hands on deck in the smokehouse, but we will respond!
All orders received from the 23rd November onwards will be considered required for Christmas day and will be delivered with shelf life to last beyond this.
If you require products sooner we have our Multipacks and Taster Packs available and if you type in the notes section of your order "ASAP" we'll whisk that off to you as soon as we can, but please be aware it's very busy right now, and it might not be as quick as normal, but certainly within a week.
We have limited size options of individual flavours of just half and whole sides that we have for purchase as individual items in the run up to Christmas. We do still have our Multipacks, Feasts, and Bundles available if you want smaller, 100g, pack sizes as well as all our bundles and collections.
All goods ordered for Christmas will be delivered by DPD from the 9th December onwards, Tuesdays - Fridays (we can't deliver on weekends or Mondays) We will be delivering up until 24th December. Please check your junk email folder in case you haven't received a sales notification from us as this is often where missing ones turn up. It is helpful to have the salmon sent to an address where someone will be in, although not essential. If you are not available, please leave a note on your door for DPD to leave in a safe place.
We are unable to deliver on a specified date - this is simply as everything is made fresh to order and we don't have products sitting on shelves waiting to be sold.
PLEASE ORDER EARLY TO AVOID DISAPPOINTMENT! Last year we had reached capacity by the 4th of December! Our process takes a little longer than some other smoked salmon so there is only so much we can produce, and this year Christmas falls awkwardly for our production schedule so we're even more limited!
Once again, thanks for stopping by Chums, and thanks for supporting a small family run business at Christmas time. Cheers!